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Frameworks

Value chain

The activities a firm performs to create and deliver value.

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What does Value chain mean?

Michael Porter's value chain (1985) splits a company's activities into primary activities (inbound logistics, operations, outbound logistics, marketing and sales, and service) and support activities (firm infrastructure, human resources, technology development and procurement). It shows where cost is incurred and where value, and advantage, is created. The wider chain from raw materials to the end customer, across many companies, is called the industry value chain or value system.

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