So What Club
Start free

Industries · Financial services

Retail and commercial banking

How a bank earns money from the gap between lending and deposit rates and from fees, why costs and bad loans decide its profit, what capital and liquidity mean in plain words, how Islamic banks work, and how to crack bank cases in Europe, the Gulf, India, Singapore, the US and Africa.

37 min3 lessons Facts checked against sources on
Start lesson 1 How a bank works and makes money

Key takeaways

  • A bank borrows money cheaply, mostly from depositors, and lends it at a higher interest rate.
  • Judge a loan by its return on the capital it uses, after funding cost, running cost, and expected losses.
  • Banking looks similar everywhere, but interest rates, regulation, and customer habits differ by country.
By the end you will be able to
  • Draw a bank profit tree: net interest income, fees, operating costs, and credit losses
  • Explain net interest margin, cost/income ratio, cost of risk, capital, and liquidity in plain words
  • Calculate the return on equity of a loan book after risk, cost, tax, and capital
  • Describe how Islamic banks finance customers without interest
  • Crack the common bank cases: falling profit, branch closures, digital banks, and new loan products