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Retail and consumer goods

Shrink (shrinkage)

Inventory lost to theft, damage, errors or spoilage.

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What does Shrink (shrinkage) mean?

Shrink is the gap between the inventory a retailer's records say it should have and what is actually there. It comes from shoplifting, staff theft, damage, spoilage of fresh food, supplier errors and admin mistakes, and it is usually shown as a percentage of sales. Example: a store sells 10 million a year and loses stock worth 150,000, so shrink is 1.5 percent of sales. In grocery, where net margins are often only a few percent, cutting shrink by half a point can raise profit a lot. The US National Retail Federation has long surveyed retailers on it.

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