Operations
Bullwhip effect
Small changes in shopper demand grow into large swings in orders further up the supply chain.
Last reviewedWhat does Bullwhip effect mean?
The bullwhip effect is the pattern where swings in orders get bigger at each step back from the consumer: retailer, wholesaler, manufacturer, raw material supplier. Each party reacts to the orders it sees, adds safety buffers, orders in batches and sometimes overreacts to shortages, so a small wobble at the shelf becomes a big one at the factory. Example: shopper demand rises 5 percent. The retailer orders 10 percent more to rebuild stock, the distributor orders 20 percent more, and the factory adds a shift, only to face a slump when orders settle. Jay Forrester described the pattern around 1960, and Hau Lee, V. Padmanabhan and Seungjin Whang explained its causes in a well-known 1997 paper. Sharing point-of-sale data and placing smaller, more frequent orders reduce it.
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Related terms
- Safety stockExtra inventory held to protect against demand spikes or late deliveries.
- Lead timeThe time from placing an order to receiving it.
- Inventory turnoverHow many times stock is sold and replaced in a year.
- BottleneckThe slowest step, which limits the output of the whole process.
- Capacity utilizationActual output as a share of the most that could be produced.
- Little's lawItems in a system = arrival rate × time each item spends in it.
- Landed costThe full cost of getting a product to your door, not just its purchase price.
- Cash conversion cycle (CCC)How many days cash is tied up between paying suppliers and collecting from customers.