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Operations and process improvement

Lifting a London sandwich line's output

Prints the prompt and every part you have revealed so far.

New to this industry?Start with its one-minute summary: Restaurants and food service

Steps and capacity on a sandwich line(sandwiches per hour)

Bar chart: Steps and capacity on a sandwich line. Values in sandwiches per hour. Prep: 120; Assemble: 60; Wrap: 100; Checkout: 90.

The prompt

A sandwich kitchen in London has the step capacities in the chart above. Lunch demand is 85 sandwiches an hour over a three-hour peak, and each sandwich earns GBP 3 of contribution. A second assembly worker would raise Assemble to 100 an hour and cost GBP 30,000 a year. Is it worth it?

Interviewer-led: the interviewer shows the capacity chart and asks for the bottleneck, the value of fixing it, and what limits the line next.

Practice with a partner

1. Send the interviewer link to a friend. They read the case aloud and hold the answers.

2. You open the candidate view: you see only the prompt, a timer and a notes box.

3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.

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