Why a Johannesburg car-service workshop runs out of time
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The prompt
A chain of car-service workshops in Johannesburg is losing customers because cars are not ready on time and the workshops turn bookings away. The owner thinks each workshop needs more bays. What would you do?
Candidate-led: you map the process and ask for the numbers; the interviewer answers only what you ask.
Practice with a partner
1. Send the interviewer link to a friend. They read the case aloud and hold the answers.
2. You open the candidate view: you see only the prompt, a timer and a notes box.
3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.
Interviewer view
For the person running the case
Candidate view
For the person answering the case
My notes on this case
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