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Practice cases: Africa

Stretch: Bringing 10 million more adults in Nigeria into financial services

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The prompt

First, estimate how many adults in Nigeria use no formal financial service. Then: a national financial inclusion program wants 10 million more adults to use an account within three years, through local agents. How many agents are needed, and should the program support them?

Difficulty: Stretch. Format: market-sizing opener, then a business question. Industry: Public sector and financial services. Region: Nigeria. Interview length: about 35 minutes. The company is fictional and all figures are illustrative.

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