Case type 17
Public, social, and non-profit cases
Government, charity, and non-profit cases: agree the real objective and success metric, then compare options on outcome per unit of money and commit to an answer.
17 min1 lesson Facts checked against sources on
Start the lesson Public, social, and non-profit cases
How do you approach a public-sector or non-profit case?
- Agree the real objective and how success will be measured, then build a structure from that goal with the same rigor as in a business case.
- The most common mistake: treating profit as the goal when the client's aim is impact.
- Agree the objective and the success metric first, then compare options on outcome per unit of money, state the trade-off, and commit to a recommendation.
By the end you will be able to
- Identify the objective beyond profit and agree the metric
- Compare options on outcome per unit of money
- Commit to a recommendation that states the trade-off
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Common questions: Public, social, and non-profit cases
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