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Case type 19

Digital and AI transformation

Where a company should use digital tools and AI (including generative AI), what it is worth, how to deliver it, and how to get people to use it.

20 min1 lesson Last reviewed
Start the lesson Digital and AI transformation

Key takeaways

  • Prioritize AI use cases on value and feasibility.
  • An AI use case is worth what it saves or earns once people use it: hours affected x share of time saved x adoption x value per hour, minus the cost to run it, and only if it is feasible to deliver safely.
  • Size productivity value as hours x share saved x adoption x cost per hour.
  • Choose between build, buy, and partner on value over time.
  • Plan for adoption and controls, not only technology.
By the end you will be able to
  • Prioritize AI use cases on value and feasibility
  • Size productivity value as hours x share saved x adoption x cost per hour
  • Choose between build, buy, and partner on value over time
  • Plan for adoption and controls, not only technology