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Chatbot-led digital case interviews: the guide

A chatbot presents a business case, you answer a series of timed questions using exhibits, and you finish by recording a short video recommendation, with no human present. BCG's online case, guided by a chatbot called Casey, is the best-known example.

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What strong candidates can do

  • Know the shape of a chatbot-led case and what BCG officially says about it
  • Read exhibits and answer crisply under a timer
  • Record a strong short video recommendation

Common questions

What is a chatbot-led digital case?

A chatbot presents a business case, you answer a series of timed questions using exhibits, and you finish by recording a short video recommendation, with no human present. BCG's online case, guided by a chatbot called Casey, is the best-known example.

How do you prepare?

Practice reading exhibits and doing case math under a timer, and practice a short recommendation recorded on video: the answer first, then two or three reasons, then a next step.

What is the most common mistake?

Losing time on one hard question and then rushing the final video recommendation.

Go deeper

The full lessons, worked examples, drills and a case simulator with automated feedback are in the platform. No sign-up is needed to start.