Why store staff give away discounts
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The prompt
A fictional electronics retailer in the UAE sells a laptop at a list price of AED 2,000. It costs the retailer AED 1,400. Store staff earn 5 percent of revenue as commission and may give up to 15 percent off. Margins are falling because staff give the full discount on most sales. Show what the discount costs the salesperson and the company, then test a commission of 15 percent of gross margin instead (illustrative numbers).
Practice with a partner
1. Send the interviewer link to a friend. They read the case aloud and hold the answers.
2. You open the candidate view: you see only the prompt, a timer and a notes box.
3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.
Interviewer view
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Candidate view
For the person answering the case
Clarifying questions, with the interviewer's answers
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