Spans and layers at a UK retailer's head office
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The prompt
A UK retailer's head office has 1,200 people reporting to 240 managers. The average manager costs GBP 80,000 a year. The exhibit shows spans by function. Does it have too many managers, and what could it save?
Interviewer-led: the interviewer shows the span table and asks for the size of the opportunity.
Practice with a partner
1. Send the interviewer link to a friend. They read the case aloud and hold the answers.
2. You open the candidate view: you see only the prompt, a timer and a notes box.
3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.
Interviewer view
For the person running the case
Candidate view
For the person answering the case
My notes on this case
0 of 5,000 characters. Saves automatically.