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Practice cases: Mainland China, Hong Kong, and Taiwan

Starter: Kowloon Lantern Teahouse: full at lunch, but profit fell

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New to this industry?Start with its one-minute summary: Restaurants and food service

The prompt

Kowloon Lantern Teahouse runs a popular dim sum restaurant in Hong Kong. Its monthly profit has fallen by about 40 percent, even though it is still full at lunch. The exhibit shows the figures. Why did profit fall, and what should the owners do?

Difficulty: Starter. Format: interviewer-led, with an exhibit. Industry: Restaurants. Region: Hong Kong. Interview length: about 25 minutes. The company is fictional and all figures are illustrative.

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