Starter: Kowloon Lantern Teahouse: full at lunch, but profit fell
New to this industry?Start with its one-minute summary: Restaurants and food service
The prompt
Kowloon Lantern Teahouse runs a popular dim sum restaurant in Hong Kong. Its monthly profit has fallen by about 40 percent, even though it is still full at lunch. The exhibit shows the figures. Why did profit fall, and what should the owners do?
Difficulty: Starter. Format: interviewer-led, with an exhibit. Industry: Restaurants. Region: Hong Kong. Interview length: about 25 minutes. The company is fictional and all figures are illustrative.
Practice with a partner
1. Send the interviewer link to a friend. They read the case aloud and hold the answers.
2. You open the candidate view: you see only the prompt, a timer and a notes box.
3. Speak the case out loud. Your partner shares data when you ask, then scores you with the rubric.
Interviewer view
For the person running the case
Candidate view
For the person answering the case
My notes on this case
0 of 5,000 characters. Saves automatically.